Survey
Real zones, routes and frequencies, plus the complaint handling flow agreed with the department in charge. Without this step, the system is built on assumptions.
Per project
Waste services · A SmartLink module
Smart Waste Collection.
The planned route is compared against the actual path of the vehicles, and the institution finally gets the figure it lacks today: how much of the district was covered, at what time and with what deviations. Residents check their schedule, follow the vehicle on the map and report a critical point, all from a browser.
Residents install nothing. Crews record evidence even with no signal.
The starting point
A service paid for every month that cannot be verified
Waste collection is the most visible municipal service and the one that leaves the least evidence. When a resident complains that the truck never came, the institution has nothing to answer with: a paper route sheet, a driver who says he did pass, and no record to settle it. Without that evidence there is no way to sustain a collection fee, justify sorting at source, or answer an oversight body.
No download, from any phone
Access is a web address. Requiring an app download just to find out when the truck comes leaves much of the population out, and it is why this kind of service stays a curiosity instead of becoming a service everyone uses.
The schedule, by address
Day, time slot and waste type that apply to the registered address.
The vehicle on the map
Live tracking of the vehicle assigned to that route, with the time of its last report.
Proximity notice
Sent when the vehicle approaches the registered point, using the radius the institution defines per zone.
Delay notice
If the route has not started or is running late, the notice goes out anyway and prevents waste being put out for nothing.
Critical point report
A photo and a location are enough to open the case. Residents can see what state it ended in.
The preferred channel
Notices by messaging, email or browser notification, and also for those without a smartphone.
The whole service operation in a single panel
Zones, routes and frequencies are managed by the institution, with effective dates. Changing a zone boundary is an edit in the panel, not a request to the provider.
Zones and routes with effective dates
Every boundary change is dated, and history is not lost when the service is reorganized.
Frequencies by day and time slot
Including waste type, which is what makes separate collection possible.
Daily assignment
Route, vehicle and driver by date, the record that later backs up any complaint.
Report handling
Each critical point with a status, an owner and a resolution. Reports about the same spot are consolidated into one case.
Crew evidence
Crews on the route record what they serviced with a photo and a location. It works without signal and syncs on reconnect.
Exportable reports
Coverage, punctuality and cases, ready for the accountability report.
Planned against executed
The indicator that turns a service into demonstrable management
Every working day leaves a measured run: what share of the route was covered, when each stretch was passed, what was skipped and which complaints were handled. That comparison is the difference between buying software and buying oversight, and it is what an authority can show each month against the month before.
Coverage measured, not declared.
Coverage by route and neighborhood
Punctuality by time slot
Deviations and skipped stretches
Cases opened and resolved
Recurring critical points
In phases, and each phase delivers something that works
A small municipality does not need to buy everything in the first year. The scope is agreed with the institution before the first line is written, based on the district's real zones and routes.
Go live
The institution's panel, a public portal with schedules and live tracking, schedule and proximity notices, critical point reports and crew evidence.
Fine measurement
Arrival estimates based on the history of each stretch, automatic classification of report photos and a publishable compliance dashboard.
Weighing, container fill sensors and dynamic routing remain a conditional phase: they depend on third-party equipment and are quoted separately, never inside the base scope.
Data protection
A resident's collection point is their home
And it is treated as such by design. No ID number or name is required to receive a notice, a phone number is stored only if that channel is chosen, and opting out is immediate. The institution sees information aggregated by neighborhood, not a map of who lives where. Faces and license plates in report photos are blurred before they reach the panel, and facial recognition is not applied at any point. All in line with Ecuador's Organic Law on Personal Data Protection.
For whoever answers for the district's waste service
- Municipalities and local governments
- Public waste utilities
- Municipal associations
- Service concessionaires
- Environmental management departments
- Sanitation departments
Let's make the district's waste collection verifiable.
Tell us how many collection vehicles the institution has and how many routes it runs. We reply fast, no forms.
- Complies with the LOPDP
- 14 years in Ecuador
- 100% own technology